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About osbIndia

osbIndia is an offshore subsidiary of OneSavings Bank Group. osbIndia was incorporated in 2004 as a key part of the OneSavings Bank business strategy to provide operational service support. osbIndia works with the Bank’s trading brands in the UK, providing exceptional customer support and service delivery to new and existing customers. osbIndia also prides itself for offering operational excellence by devising and utilizing process improvements and functional efficiencies.

Our Teams

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Operations

Includes Mortgage Origination & Servicing, Savings, Customer Service, Quality Control and Strategic Operations

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IT

Includes infrastructure management, product development and support

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Support Services

Includes marketing, compliance & financial crime, risk analytics & reporting and infrastructure support

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Finance

Includes regulatory reporting and accounting

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Human Resource Management

Includes talent acquisition, people development, employee engagement and human resource management

ourteam

The OneSavings Bank group is recognised as a specialist lender offering residential, buy to let and commerical mortgages, secured loans and development finance funded by a retail customer proposition based upon the provision of good value long and short term savings. OSBIndia works with the OneSavings Bank's trading brands in the UK, providing exceptional customer support and service delivery to new and existing customers.

OneSavings Bank operates through its market leading brands, Kent Reliance, InterBay Commercial, Prestige Finance and Heritable Development Finance.

We enjoy long term relationships with our customers, delivering consistently high customer satisfaction scores, enabling us to maintain a strong retail funding base.

Our brands

OneSavings Bank trades as the following customer-facing brands:

Our Board of Directors

A strong leadership team with a wide range of expertise & knowledge of financial services driving strategic initiatives that position osbIndia as a value partner to the group

Community

An engaging social responsibility program that enables osbIndia to contribute meaningfully to society

Know more about CSR: Click Here

Interested in joining a great team?

People

High focus on people through – skill development, career progression, employee satisfaction and engagement.

Personal Development

Investment in people development to be able to build careers

Benefits

Comprehensive industry leading benefits for our employees

Join the team

To apply for our current openings please click on the links below

Vendor Governance Analyst
10/11/20
Experience
At least 5 years of work experience in multi-national company, preferably in Banking and Financial Services and minimum 3 years experience in vendor management or risk management or quality assurance
Qualifications
Bachelor’s degree (graduate degree) is essential

Core Responsibilities

Perform initial review of IT Security questionnaire for vendors by liaising with Relationship owners (RO), Information Security team and vendor inline with Vendor Management & Outsourcing Policy (VM&O policy) and Information Security policy

All forms processed as per the Due Diligence Matrix of the VM&O policy with 100% accuracy and in-time to plan

Support in developing & implementing Vendor Control Quality Assurance Framework

Support in developing & implementing Risk Management Framework to all Executive Owners and Relationship Owners

Support business on day to day enquires/ requests related to vendor management lifecycle (on boarding/ ongoing, exit or termination) related activities

Lead the review of Contingency plan along with remediation action for the Group’s vendors by working with ROs, relevant stakeholders

Support team in conducting onsite Vendor reviews as per the VM&O policy and procedures

Support team in drafting and reviewing the Vendor Controls Team’s procedures inline with VM&O policy

Administratively manage monthly Vendor Management Committee meetings (schedule meetings, pack build and issue) by working with Line Manager (LM) and Functional Manager (FM)

Own and manage end to end monthly vendor performance reporting via RO inputs, operational risk reporting systems and report it Vendor Management Committee (VMC) and Risk Management Committee (RMC) on a monthly basis

Report and publish Vendor Management KRI reporting at VMC on a monthly basis

Maintain Vendor Management Group shared folder structure in accordance with Group record management policy

Lead and manage the Group’s vendor database with appropriate oversight/ approval with evidences on a monthly basis

Lead and manage RO vendor document storage plan as per the approved procedure

Support Line Manager and Functional Manager in all Compliance/ Audit open actions to be close as per the agreed timeline in 100% of the cases, without extensions

Lead and implement process improvement/ change projects across Vendor Management

Publish Executive Owner wise Assurance Pack for every executive on a H1/ H2 basis

Support vendor management ad hoc projects/ tasks (not part of BAU and Change initiatives) within the agreed timeline with LM and FM

Production of high quality, value add, management reports to support senior management decision making

Review and provide inputs on changes to VM&O policy and procedures as part of regular review cycle; identify and implement process improvements by partnering with various stakeholders

Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations

Qualification

GSCE/GCE qualifications in both maths and English are essential (Mandatory bullet point – Do not remove)

Bachelor’s degree (graduate degree) is essential

Suitable qualification in risk management or quality assurance is preferred

Certification or sound knowledge and understanding of continuous improvement methodologies (Ex: Lean, Six Sigma, FMEA) is preferred

Experience Details

At least 5 years of work experience in multi-national company, preferably in Banking and Financial Services and minimum 3 years experience in vendor management or risk management or quality assurance

Global exposure with proven ability in operating as an offshore team

Experience in a relationship management role is good to have

Experience of using any supplier management system will be a plus

Knowledge Requirements

Experience with vendor lifecycle and/or supplier management process, including knowledge of Third Party and outsourcing regulations, is a definitive advantage

Good understanding of information security management, Data Privacy, IT service continuity, IT disaster recovery, business continuity management, and third party control assurance

Prior knowledge of current applicable regulatory requirements relevant to Outsourcing is preferred

Excellent cross-functional engagement skills evidenced by a track record of success in supporting engagements or other problem-solving initiatives requiring coordination of cross-functional team members with varied backgrounds and skills

Demonstrate understanding of risk and risk management processes and quality assurance

Apply
Technical Lead - AS400
17/11/20
Experience
10 years’ experience working with production iSeries environments ideally with 4 years in a supervisory capacity or in technical team leading roles.
Qualifications
A Computer Science or equivalent technical degree or qualification (or 10 years + experience in a similar role) is essential.

Ensuring the systems hardware & software of all the IBM devices are running as per SLA’s.  It will also ensure that the operating environment for the iSeries partitions are utilised efficiently, kept secure and technically up to date. 

Core Responsibilities

All aspects of line management for the OSBI iSeries Admin Team ensuring that it achieves the following(list is not exhaustive):

Working on a support rota (Morning and night shifts)

Monitor overnight batch jobs

Ensuring all daily tasks are completed on time for all environments

Ensure the timely and correct running of the regular processes

Checking that all system backups have run successfully in BRMS

Checking and resolving any errors in the message queue

Checking and dealing with support calls and service requests logged through the service desk

Supporting the security monitoring software

Supporting the messenger system Halcyon

Supporting the job Scheduler system

Maintaining printers on the iSeries

Dealing with hardware and software problems with our external support

Liaising with RPG developers for any codes change requirements

Liaising with our change manager to sign off request for upgrades using Thenon

Maintaining replication, ensuring all objects are replicating in real-time using NoMax

Supporting the testing team with any requests they have

Maintaining letters from iSeries for Investments using InterForm/Interword

Support the SFTP process of transferring letters to the mailing house

Provide support where required to any project activity

Performance Analysis on all LPARs

Maintaining security policy set on Users profiles/objects/programs/libraries on iSeries

Maintaining Application user accounts/roles for Bastion and various associated systems, if applicable

Liaising with our external support to plan upgrades, system changes (e.g. PTFs/Installing new software/INZ changes/disk upgrades)

Qualifications

A Computer Science or equivalent technical degree or qualification (or 10 years + experience in a similar role) is essential.

Experience

10 years’ experience working with production iSeries environments ideally with 4 years in a supervisory capacity or in technical team leading roles.

Desirable to have worked in a financial services background.

 

Apply
Lead Support Analyst (Database Management and Integration Services)
17/11/20
Experience
8 years’ previous experience in a Senior Database Administrator role.
Qualifications
A Computer Science or equivalent technical degree or qualification (or 15 years + experience in a similar role) is essential.

The role is essential to the organisation and will be seen as a technical expert within their field, this would result in extensive involvement in project planning for future services as well as maintenance and upgrade planning for existing.  As a lead role holder, you would be expected to provide technical assurance for all changes within the remit of their technology tower (SQL) and be accountable for the stability within their technologies.

The role would be seen as the last line of support in relation to the technology area of expertise and would deputise for the Infrastructure Manager (Database Management and Integration Services).e.

Responsibilities 

Maintain 99.9 % availability of the SQL environment ensuring that the highest level of stability and reliability are maintained.

Fulfil incident, request, change and problem remediation against the agreed service levels agreements and ensure ITIL compliance.

Manage and monitor SQL Server utilization and capacity, providing improvements where necessary and with a pro-active mentality to ensure events are resolved before impact is felt.

Manage SQL Server 2008 R2, 2012, 2014, 2016, 2107, 2019 environments.

Correctly diagnose software and hardware faults and liaise with 3rd party engineers where needed.

Provide root cause analysis of high priority incidents and recurring issues.

Work on service improvement plans, problem tickets and prepare SOP's.

Prepare capacity reports and forecasts for the SQL environment.

Performing daily maintenance task for critical databases.

Responsible for planning, implementing, organizing and documenting databases, database creation, manage users, password security, privileges & roles, performance tuning, restoration, user creation, script running, patch installation etc.

Qualifications

A Computer Science or equivalent technical degree or qualification (or 15 years + experience in a similar role) is essential.

Microsoft MCSA: SQL 2016 Database Administration is essential.

ITIL V3 foundation

Experience details

8 years’ previous experience in a Senior Database Administrator role.

5 years’ previous experience in a development role, either SQL development, database development or application development.

5 years’ previous experience of supporting failover clustering, Database Replication (Snapshot and Transactional), SQL AlwaysON technologies, Integration Services and Reporting Services.

5 years’ previous experience of performance tuning and management specifically related to SQL Server.

5 years of troubleshooting and writing complex queries.

3 years’ previous experience of PowerShell scripting.

3 years’ previous experience of query management, capacity management and security management within a large corporate environment.

3 Years of experience in people management.

Knowledge Requirements

Working knowledge of SQL Server 2008 R2 to SQL Server 2019 including installation and configuration

Working knowledge of capacity and security management

Working knowledge Windows Server 2016 and 2019

Working knowledge of SQL Servers within a clustered environment including AlwaysON Availability Groups

Working knowledge of read only routing for secondary replicas

Working knowledge on PowerShell scripting

Apply
iSeries L3 Support Analyst
16/11/20
Experience
3-5 years’ experience of working with production iSeries environments is mandatory.
Qualifications
Desirable to hold a technical degree – BCA,MCA, BE

Core Responsibilities 

Be good with a flexible work arrangement including evenings and weekends, on-call and shift rotations as the job demands

Monitor overnight batch jobs

Ensuring all daily tasks are completed on time for all environments

Ensure the timely and correct running of the regular processes

Checking that all system backups have run successfully in BRMS

Checking and resolving any errors in the message queue

Checking and dealing with support calls and service requests logged through the service desk

Supporting the security monitoring software

Supporting the messenger system Halcyon

Supporting the job Scheduler system

Maintaining printers on the iSeries

Dealing with hardware and software problems with our external support

Liaising with RPG developers for any codes change requirements using Thenon

Maintaining replication, ensuring all objects are replicating in real-time using NoMax

Supporting the testing team with any requests they have

Maintaining letters from iSeries for Investments using InterForm/Interword

Provide support where required to any project activity

Maintaining security policy set on Users profiles/objects/programs/libraries on iSeries

Maintaining Application user accounts/roles for Bastion and various associated systems, if applicable

Ensuring all documentation is kept up to date and relevant

Performance Analysis on all LPARs

Assist with DR activities

Patch management and planning on all application and IBM architecture

Supporting L2 colleagues with technical issues

Liaise with auditors for documentation and information requests

Experience Requirements

3-5 years’ experience of working with production iSeries environments is mandatory.

Desirable to have worked in a financial services background.

Qualifications/Certifications

Desirable to hold a technical degree – BCA,MCA, BE

Industry specific qualifications in iSeries administration would be desirable

Knowledge Requirements

Thorough knowledge of the iSeries environment and associated industry best practice is essential

Good knowledge on BRMS, HMC, Replication, Advanced Job Scheduler, Tape management, CL400, VIOS & SAN

Desirable to have knowledge of banking payment systems but not essential as training will be provided.

Apply
BPM Process Developer
13/11/20
Experience
4 years previous experience working in any of the BPMN technologies available in the market.
Qualifications
Graduate or Post Graduate in Computers and/or Business

You will also be expected to provide regular updates to the project team and ensure that the overall delivery of efficient and automated processes for AWD users is achieved whilst ensuring that you provide the bank’s customers a superior experience.

The remit of this role will span across the One Savings Bank Group operational structure covering all subsidiaries and locations in the UK and India, providing a breadth of knowledge and understanding across the whole business to optimize service and processing opportunities.

Core Responsibilities

System Requirement Analysis, review business process and requirements.

Gain in-depth knowledge of AWD’s tools and features to ensure feasibility study and system constraints are captured as part of the backlog acceptance.

Create a system design with traceability back to the business requirements.

System Build in line with design principals and coding standards.

Conduct peer reviews of System Build for quality assurance.

Coordinate deployments between environments (Dev \ Test \ Prod) ensuring artefacts such as Release notes and Run books are produced as part of System Implementation.

New Service Introduction Support the training team with the respective documentation and delivery of training materials.

Provide support to IT systems end users on AWD and related software, applications and services through service desk software, phone or by any electronic methods within the agreed SLAs

Attend Daily project stand up meeting reporting Risks and Blockers during all phased of the SDLC.

Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations

Qualifications/Certifications

Graduate or Post Graduate in Computers and/or Business

Experience Details

4 years previous experience working in any of the BPMN technologies available in the market.

4 years experience working as a developer in any of the BPMN technologies.

4 years demonstrable experience at working independently and communicating at all levels.

Knowledge Requirements

Excellent knowledge of MS Office suite 2003 and above (including MS Visio or equivalent) - essential.

Excellent oral/written communication skills - essential.

Excellent knowledge of BPM platforms (Pega/Tibco/IBM BPM etc) - essential.

Thorough knowledge of MS Visio and Business Optix - essential.

Excellent knowledge of internet applications, protocols and web tools - essential.

Apply
Infrastructure Support Analyst (Citrix L3)
13/11/20
Experience
8 - 10 Years of Experience in Citrix Administration which includes XenDesktop 7.1x, PVS, WEM and VDI’s
Qualifications
GSCE/GCE qualifications in at least 5 subjects (inclusive both maths and English) are essential

The role is essential to the organisation and will be seen as a technical expert within their field, this would result in extensive involvement in project planning for future services as well as maintenance and upgrade planning for existing. As the technical lead the role holder would be expected to provide technical assurance for all changes within the remit of their technology tower and be accountable for the stability within their technologies.

The role would be seen as the last line of support in relation to the technology area of expertise.

Core Responsibilities

Maintain 99.9 % availability of the Citrix environment.

Maintain tickets SLA and ensure ITIL compliance for all incidents and requests.

Analyse and resolve escalated issues.

Provide root cause analysis of high priority incidents and recurring issues.

Work on service improvement plans, problem tickets and prepare SOP's.

Automate tasks and prepare health check scripts.

Prepare capacity reports and forecasts for the Citrix environment.

Coordinate and partner with infrastructure teams for swift resolution of issues.

Provide guidance and runbooks support documentation for L1 and L2 support teams.

Adherence to process and policies laid down by the organization.

Coordinate with 3rd party vendors and facilitate fix/patch deployments.

Mentoring support analysts and junior support staff in all aspects of their specialism.

Maintain and manage standards for the Banks IT infrastructure and associated systems in line with industry best practice.

 

Qualification

GSCE/GCE qualifications in at least 5 subjects (inclusive both maths and English) are essential

A Computer Science or equivalent technical degree or qualification (or 3 years + experience in a similar role) is essential.

Citrix certification is a must. Windows and VMware certification will be an added advantage.

ITIL V3 foundation

Experience Details

8 - 10 Years of Experience in Citrix Administration which includes XenDesktop 7.1x, PVS, WEM and VDI’s

3 – 4 Years of experience in supporting other core technologies: windows, VMware and group policy management.

Knowledge Requirements

Strong technical skills on Windows 10, 2008, 2012 R2 and 2016 Server.

Expert knowledge on Citrix XenApp/XenDesktop 7.15, PVS and WEM (workspace environment manager).

Good attitude and high integrity.

Apply
iSeries L2 Support Analyst
13/11/20
Experience
3-5 years’ experience of working with production iSeries environments is mandatory.
Qualifications
Desirable to hold a technical degree – BCA,MCA, BE

Core Responsibilities 

Monitor overnight batch jobs - Working on a support rota (Morning and night shifts)

Ensuring all daily tasks are completed on time for all environments

Ensure the timely and correct running of the regular processes

Checking that all system backups have run successfully in BRMS

Checking and resolving any errors in the message queue

Checking and dealing with support calls and service requests logged through the service desk

Supporting the security monitoring software

Supporting the messenger system Halcyon

Supporting the job Scheduler system

Maintaining printers on the iSeries

Dealing with hardware and software problems with our external support

Liaising with RPG developers for any codes change requirements using Thenon

Maintaining replication, ensuring all objects are replicating in real-time using NoMax

Supporting the testing team with any requests they have

Maintaining letters from iSeries for Investments using InterForm/Interword

Support the SFTP process of transferring letters to the mailing house

Provide support where required to any project activity

Maintaining security policy set on Users profiles/objects/programs/libraries on iSeries

Maintaining Application user accounts/roles for Bastion and various associated systems, if applicable

Experience Requirements

3-5 years’ experience of working with production iSeries environments is mandatory.

Desirable to have worked in a financial services background.

Qualifications/Certifications

Desirable to hold a technical degree – BCA,MCA, BE

Industry specific qualifications in iSeries administration would be desirable

Knowledge Requirements

Thorough knowledge of the iSeries environment and associated industry best practice is mandatory.

Desirable to have knowledge of banking payment systems but not essential as training will be provided.

Apply
Process Lead
10/11/20
Experience
5 years previous experience in IT Service Management Processes – Service operations lifecycle is essential
Qualifications
Bachelors Degree qualification is essential

The role involves Line Management responsibility to manage Process Analysts as his/her direct reports who will report to this position.

Responsibilities

Manage and report on IT Service Operations processes such as Incident Management, Request Fulfilment and Event Management etc.

Ensure Critical Success Factors(CSF) and Key Performance Indicators (KPI) for Service Operations processes are measured, assessed and reported

Document and maintain the process map.

Train and manage resources assigned to the process.

Review and resolve process issues.

Communicate process changes.

Attend Internal & External Audits, manage audit findings and observations until closure

Review key performance indicators and identify improvement activities.

Engage with stakeholders so services run smoothly.

Conduct process reviews and trainings as per the timelines defined.

Support Service Level Agreement reviews and changes

Conduct data analysis and produce reports, findings, improvement opportunities on an on-going basis

Line manage and coach all direct reports, including all aspects of performance management, development, conduct, sickness management, appraisals, employee administration and recruitment

Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations

Qualification

GSCE/GCE qualifications in both maths and English are essential

Bachelors Degree qualification is essential

ITIL V3/V4 certification is essential

ITIL V3 Service Operations and Service Transition or Continual Service Improvement certifications are desirable.

Quality & Process related certifications are desirable

Experience Requirements

5 years previous experience in IT Service Management Processes – Service operations lifecycle is essential

3 to 5 years previous experience in Service Now is essential

7 years overall experience at various capacities in ITSM roles is essential

Knowledge Requirements

Specialist knowledge of the IT Service Operations processes including Change & Release Management is essential

Detailed knowledge of the ITSM Best practices is essential

Detailed knowledge of the ISO 20K, 27K, 9K is desirable

Basic Level knowledge of Quality Management Systems is essential

Apply
IT Security Engineer and Architect (L2)
10/11/20
Experience
7 years of experience working in a dedicated Information Security (InfoSec) role is essential
Qualifications
Active CISSP, CISM, CISA, CEH, SANS certifications or equivalents is essential

You will apply your experience and problem solving skills to support both recovery and remediation activities for service and cyber incidents. This role may involve some travel within the UK and our offices in India.

Core Responsibilities

Design, implement, test and maintain enterprise class security systems and services to mitigate current and emerging threats while ensuring operational resilience and alignment to recognised frameworks, regulatory requirements and the business and technology strategies

Define and maintain technical security standards and key controls for the Bank’s IT infrastructure

Act as an escalation point for the investigation of security events and incidents; lead investigations for root cause analysis and impact assessments of affected critical systems or data and manage the necessary corrective action plan

Provide specialist support as a Subject Matter Expert in all areas of IT Security including alignment of standards, frameworks and security with overall business and technology strategies

Guiding the security team, cultivating a sense of security awareness and developing top talent within the team

Identify and drive improvements on security assessments and internal investigation capabilities through improved technologies, processes and practices

Define cloud security architectures and internal systems designs with appropriate controls and monitoring capabilities through centrally managed monitoring and response services

Create Information Security Reporting and Metrics for new platforms and capabilities

Defining configuration policies and active tuning of DLP, L7 Firewalls, VPN, AV, IDS, W/IPS, SIEM, SSL Inspection, Endpoint Protection, mobile device computing, DB Security and similar security technologies/services.

Conduct research on emerging threats to support security enhancement and development efforts; recommend security improvements, upgrades, and/or purchases.

Drive the continuous improvement of security technologies, services and MSS providers to improve detection and reduced false positives.

Manage security work-streams for new business and IT initiatives through guidance on implementing security by design.

Develop project plans with estimated effort, delivery schedule and cost estimates for new initiatives and existing system upgrades.

Manage Ethical Hacking engagements through specialist third parties to define scope, manage daily debriefings, deliverables and defined corrective action plans.

Conduct first response IT Forensics activities to support incidents.

Design and deliver secure application architectures with appropriate segregation patterns and integration with standardised security services

Work with IT Technical teams in ensuring Vulnerability Management analysis and prioritisation is implemented managed in collaboration with the IT Teams.

Provide audit management support and SME views on risks, controls and operating practices.

Review, challenge and contribute to technical designs and discussions at the Architecture and Change Management Committee’s to ensure that security is designed into new solutions

Ensure that you fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do.

Ensure that you fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day to day work that you treat data as an important corporate asset which must be protected and managed.

Relationship owner for key security products and solutions – managing 3rd party and vendor risks, service levels and metrics.

Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

Qualifications/Certifications

GSCE/GCE qualifications in both maths and English are essential

Active CISSP, CISM, CISA, CEH, SANS certifications or equivalents is essential

Professional IT accreditation such as ITIL, Network +, CCNA is desirable

Experience Details

7 years of experience working in a dedicated Information Security (InfoSec) role is essential

5 years of experience implementing and managing AV, perimeter defences, network access controls and cyber countermeasures is essential

5 years’ experience working in financial services is desirable

3 years of experience documenting and reviewing security and IT designs to identify security risks and gaps is essential

3 years of experience managing vulnerability scanning and remediation is essential

3 years of experience implementing and managing website and e-mail content filtering, data loss prevention is essential

3 years of experience with Cloud-based services and securing cloud architectures is essential

2 years of experience analysing and investigating security incidents including root-cause analysis is essential, leading a CSIRT is desirable.

2 years of experience managing IPS custom rules and SIEM tuning is essential

1 year of experience implementing security quality gates and tooling for development teams and the SDLC process including training developers on secure coding practices is essential

1 years of experience implementing PCIDSS controls is essential

Knowledge Requirements

Specialist knowledge of threats, vulnerabilities and countermeasures is essential

Detailed knowledge of log analysis and IT forensic tools and investigation methodologies is essential

Specialist knowledge of security incident response is essential

Detailed knowledge of Identity and Access Management (IAM) practices and principles as they apply to large corporate environments

Basic knowledge of the UK Data Protection Act/GDPR is essential

Detailed knowledge of PCIDSS is essential

Detailed knowledge of Cloud computing and security is essential

Detailed knowledge of Network Security is essential

Basic knowledge of Application Security is essential

Basic knowledge of Enterprise Architecture (TOGAF ) is desired

Basic knowledge of IT Change Management and Service Delivery (ITIL) is desired

Apply
Sr. Software Engineer - Automation Any where
10/11/20
Experience
5-6 years experience in Automation Anywhere v11.x and above. Knowledge of vA2019 would be a plus.
Qualifications
Graduate or Post Graduate in computers or relevant field.

Responsibilities:

Experience Automation Anywhere 11.x and above is must.. Knowledge in other RPA tools like Blue Prism and UiPath would be an added advantage. Knowledge of A2019 would e a plus.

Performing Proof of Concepts for feasibility analysis for the proposed automated solution

Design, develop, test automation workflows.

Following best practices for code development, reviews, and releases

Deployment of RPA components: bots, robots onto various environments like UAT and Production servers.

Support the implementation of RPA solutions

Create process documentation

Strong Problem-Solving and Analytical Skills

Timely updating senior technical members for any concerning issue

Stay up-to-date with the RPA technology to add value to the project

Fixing bugs during UAT and SIT

Performing administrative jobs in the automation anywhere environment, for example, running processes, viewing logs, maintaining resource PCs, etc

Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations

Qualification

Graduate or Post Graduate in computers or relevant field.

Experience in automation anywhere tool and scripting

Experience Details

Graduate or Post Graduate in computers or relevant field

5-6 years’ experience in Automation Anywhere v11.x and above. Knowledge of vA2019 would be a plus.

Knowledge of other RPA tools like. UiPath and Blue Prism etc., would be an added advantage.

Strong oral and written communication, with the ability to adapt to the targeted audience

Excellent troubleshooting and debugging abilities for web applications and ability to work under pressure

 

Knowledge Requirements

Intermediate level skills in Microsoft Word and Excel are essential

Basic knowledge of UK mortgage and/or savings products is desirable

Apply
Identity and Access Management Analyst
09/11/20
Experience
5 years of experience working in an IT role is essential
Qualifications
GSCE/GCE qualifications in both Maths and English are essential

Core Responsibilities

Conduct assurance reviews of IAM services that are not centralised within the IAM team – e.g. Cloud SaaS/IaaS or HR systems manged by the local teams

Support the cyber incident response activities during the initial response analysis, containment and recovery phases of a cyber incident

Support the analysis of roles and permissions to facilitate the systems and business owner reviews, identification of toxic combinations, aggregated access rights and dispensations or temporary access

Manage the request queues and mailboxes for IAM service related requests including:
a) Creating, amending, suspending or decommissioning user accounts
b) Assigning access rights through standard profiles and managing exceptions or temporary additional rights
c) Managing the user access re-certification process through support from system/data owners and line managers
d) Reconciling any deviations through governance and system/data owner approvals

Implement process improvements and efficiencies as defined by the agreed service improvement plans

Generate monthly operational reports against the SLAs, volumes, exceptions/dispensations and temporary access requests

Support new initiatives and projects with on-boarding new systems and applications requiring centralised IAM support

Assist the Security Governance Officer with security awareness training to tailor content for IAM themes and differing user communities

Support internal and external audit engagements

Ensure that you fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do.

Ensure that you fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day to day work that you treat data as an important corporate asset which must be protected and managed.

Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

Qualification

GSCE/GCE qualifications in both Maths and English are essential

Maintain at least one current professional certification: Any SANS GIAC Security certifications (Administration, Software, or GSE Expert), ISC2 CISSP, or any security systems vendor administration-level certifications

Experience Details

5 years of experience working in an IT role is essential

3 years of experience with operating IAM tools in an enterprise environment is essential

2 years of experience implementing IAM tools and processes is essential

2 years of experience conducting IT Security assurance reviews and controls assessments is essential

2 years of experience supporting internal and external audits is desirable

Knowledge Requirements

Intermediate knowledge of IT Security technologies is essential

Intermediate knowledge of Active Directory, PKIs and SSO is essential

Basic knowledge of SIEM tools is essential

Basic knowledge of IT Infrastructure (Microsoft and Linux) is essential

Apply
No Jobs.
Financial Analyst
10/11/20
Experience
0-1 year experience
Qualifications
Graduate degree in Finance / Commerce with MBA (Finance) is desirable.

Responsibilities

Responsible for preparing daily reconciliations and reporting age wise analysis.

Reporting on money market deals for treasury

Hands on Treasury reporting and treasury instruments

To assist in preparation of regulatory returns for the Bank as well as for subsidiaries

To perform roll-forward of regulatory returns within timeline.

To respond promptly and efficiently to queries/ad-hoc request from head office, subsidiaries and other departments relating to finance related matters.

Deal with audit queries (Both internal & external).

Ensures the timely communication of information to colleagues and line management.

Undertakes any other duties, commensurate with grade and job title, requested by Supervisor/Line Manager or above.

Responsible for preparing month end Journals for the treasury

Responsible for preparing policy and procedure

Skills Requirements

Reliability and integrity

Smart appearance with a confident, mature attitude

A concern for quality, accuracy and attention to detail

The ability to co-operate and work effectively as part of a team

The ability to work effectively under pressure

Good administration skills

Highly organized with the ability to prioritize and manage own workload

Excellent communication skills and a good telephone manner

A common sense approach with the capacity to use initiative within guidelines Computer literate with good word processing and spreadsheet skills. The ability to learn

internal computer systems

Basic documentation skill

Basic knowledge on the calculation of the Bank ratio’s

Qualification

Graduate degree in Finance / Commerce with MBA (Finance) is desirable.

Experience Details

0-1 year experience

Knowledge Requirements

Basic knowledge of Banking Industry and basic accounting are essential.

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Process Trainer
10/11/20
Experience
At least 5 years of overall experience in International Customer Service and 2 - 3 yrs of experience in process training.
Qualifications
Graduate in any discipline is a must.

Responsibilities

To accurately identify and assess organizational, departmental, and program needs.

To coordinate with Manger – Training on conducting process and systems training, soft-skills and compliance customer facing -based training for all the employees.

To implement and supervise the training plans developed by Training Manager.

Assure the application of effective training principles.

To develop content for training classes in coordination with Manager – Training.

To explore the method of standardizing the training imparted to departments and provide a standard training approach throughout.

Use effective interpersonal communication techniques.

Perform other duties as assigned by the line manager from time to time.

Report out on training progress and have a keen eye for details

Stakeholder management Perform other duties as assigned by the line manager from time to time.As nominated Risk Champion for your function, work alongside the Risk function in developing and maintaining a risk management agenda, acting both to ensure the necessary levels of transparency for potential risks and promoting a positive culture of awareness and accountability throughout your function

Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations

Qualification Details

Graduate in any discipline is a must.

Certification or Diploma in Training will be preferred.

Experience Details

At least 5 years of overall experience in International Customer Service and 2 - 3 yrs of experience in process training.

Knowledge requirements

Intermediate level skills in Microsoft Word and Excel are essential

Basic knowledge of UK mortgage and/or savings products is desirable

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HR Operations Specialist
10/11/20
Experience
5-8 years of experience in HR Operations role
Qualifications
Post graduate degree in Human Resource or equivalent

Responsibilities

HR Operations: Responsible for gamut of Employee life cycle activities as listed below but not limited to

Onboarding and orientation: Responsible for joining formalities for new hires

Personnel files management: Maintain and keep the employee files up-to-date. Develop strategy to manage active/inactive files etc.

Leave and attendance management: Govern leave and attendance of both employee and contractors as per company policy. Responsible for leave reconciliation and liaise with finance for actuarial evaluation

Contractor/ External consultant management

Administration of monthly probation, appraisals, new-role confirmations

Letters: Responsible for administration of HR letter

BGV & ex-employment verifications

SOPs: Periodically evaluate the current practices, suggest areas of improvement and update standard operating procedures

HR Policies: Assists management with HR policies and benchmark where required and execute the same

HRIS: Take full ownership to maintain the HR database on HRIS, keep it current and leverage its functionalities to provide better services, and automate cyclical tasks and bring about effectiveness in HR processes

Automation: Identify areas for automating tasks and work closely with the assigned spoc

Vendor management: manage vendor agreement, evaluate performance of the vendors. Ensure best in class service for OSBI

Qualification Details

Post graduate degree in Human Resource or equivalent

Experience Details

5-8 years of experience in HR Operations role

Experience of corporate is preferable

Working knowledge of HR Systems like Workday, Success Factors etc. and willing to work with small/local service provider

Exposure to Compensation and Benefits is a strong plus

Knowledge Requirements

Human Resource Management

Human Resource Information Systems

Business Management

Employment laws

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